AI Product & Operations Intern

Advanced MedTech Holdings (AMTH) is one of the world’s first fully integrated urology company, driving innovation in urological care through minimally invasive solutions and global reach. Headquartered in Singapore and operating in over 100 countries, AMTH is a leading market leader in stone lithotripsy and manages the world’s largest online urology community. The Group combines German engineering excellence with advanced digital and clinical capabilities aiming to improve patient outcomes and support healthcare professionals across the continuum of care. Its portfolio includes renowned brands such as Dornier MedTech, WIKKON, Northern Litho, NextMed, and AMT Manufacturing. With over 1,000 employees worldwide, AMTH aims to continues to expand its impact through strategic investments in R&D, manufacturing, and partnerships— contributing to the evolving the standard of care in endourology and shaping the future of medical technology. AMTH is a wholly owned subsidiary of Temasek. For media inquiries or more information, visit www.advanced-medtech.com. AMTH complies with applicable data privacy laws; to learn more, please refer to our Privacy Policy. Role Summary: AI is moving quickly, but turning a promising idea into something people can actually rely on takes much more than a good prompt. As part of the Digital Experience team at Advanced MedTech, you will get a front-row view of how AI is being applied across a global MedTech business. Our projects span sales, service, digital health and internal operations, giving you exposure to a wide range of real-world AI use cases rather than a single project or function. You will work alongside the team to take AI initiatives from idea and pilot through testing, improvement and rollout. Depending on the project, you may help test new AI tools, analyze user feedback, improve knowledge bases, work with data, research new technologies, support pilots or develop materials that help users adopt new solutions. This internship is designed to give you practical exposure to the parts of AI implementation that are often invisible from the outside: How do you know whether an AI response is good enough? Why do some AI tools get adopted while others do not? How do data quality, user behavior and business context affect performance? How do you introduce AI responsibly within a real organization? You will also work with colleagues across commercial, service, product and corporate teams, giving you a broader understanding of how technology, business needs and user experience come together when building AI products. This role will be a great fit if you are curious about AI and wants to go deeper than simply using ChatGPT. We are looking for someone who enjoys figuring out how things work, spotting problems, testing ideas and finding better ways to do things. You do not need to arrive as an AI expert. What matters most is curiosity, initiative, attention to detail and a willingness to learn quickly. By the end of the internship, you would have a stronger understanding of how real-world AI products are evaluated, improved, operationalized and scaled, as well as the judgment needed to distinguish an interesting AI demo from a genuinely useful solution. Job Responsibilities: Get hands-on with real AI tools and use cases across sales, service, digital health and internal operations. Test AI systems in realistic scenarios, challenge their responses and help identify where they work well, where they fail and what needs to improve. Help build and improve the knowledge and data foundations behind AI tools, including product information, manuals, FAQs and internal content. Look at user feedback, usage patterns and recurring issues to help answer a key product question: what would make this tool more useful for the people using it? Support AI pilots and rollouts, gaining exposure to what it takes to move a tool from prototype to real-world adoption. Create practical user guides, training materials and documentation that help people understand and confidently use new AI tools. Research emerging AI tools, technologies and use cases, and help the team assess what is genuinely useful versus what is simply hype. Job Requirements: This will be a 3-6 months internship role. We are looking for someone who is curious about AI, enjoys solving problems and is excited to understand how technology works in real business settings. You do not need to be an AI expert or programmer to apply. Strong interest in generative AI and how it can be applied to real-world business problems. Curious about tools such as ChatGPT, Claude, Copilot or similar platforms, and willing to explore how they work beyond basic use. Good analytical and problem-solving skills, with the ability to break down unclear problems, spot patterns and think through possible solutions. Comfortable working with spreadsheets and structured information; familiarity with Excel or Google Sheets is helpful. Strong written English, with the ability to turn complex information into clear summaries, documentation, test cases and instructions. Detail-oriented and willing to test, verify and question outputs carefully, especially when working with AI-generated information. A proactive self-starter who takes initiative, asks good questions and follows through on tasks and open issues. Comfortable learning through experimentation, feedback and iteration in a fast-moving environment. Preferred, but not required: Exposure to AI tools, data analysis, automation, coding, product management or digital projects through coursework, internships or personal projects.