Business Development & Operations Intern (3-5 months)

Company Description Founded in 2014, Urban Company is Asia's largest home services company — an all-in-one technology-driven platform connecting customers with trusted professionals for home and beauty services, from repairs and cleaning to salon and spa experiences. Operating in India, UAE, Singapore, and KSA, our mission is to simplify urban living by offering reliable, high-quality, and transparent services. UC Singapore launched in 2020 and has grown consistently since, building a consumer-loved business with one of the best retention cohorts across UC. As one of the fastest-growing businesses at UC, the SG Business Unit is poised to scale to even greater heights. Role Description We're looking for a highly motivated Business Development & Operations Intern to join our team — someone curious, experimental, and eager to get their hands dirty with on-ground execution work. This is a full-time, on-site role based in Singapore, reporting to the Category Manager. This is a hands-on role that blends structured problem-solving with day-to-day execution, giving you real exposure to how a high-growth platform business operates on the ground. You'll work closely with your manager to identify problems worth solving, then take the lead in driving them forward. What you'll do Design and run experiments on the ground — testing new ideas, gathering insights, and iterating fast to drive category growth and service quality Analyse business and operational data to identify opportunities and shape scalable solutions Take end-to-end ownership of projects, from framing the problem to executing the solution Collaborate with internal teams and external stakeholders to get initiatives moving Support customer acquisition and retention strategies through hands-on execution and testing Explore emerging technologies and automation opportunities to improve how we operate Document and synthesise findings, sharing key insights with stakeholders Take on ad hoc projects and responsibilities as priorities evolve What we're looking for Undergraduate pursuing a degree in Business, Economics, Engineering, Computer Science, or a related field A curious, experimental mindset — energized by testing ideas and iterating quickly Strong ownership — able to drive projects independently, with a bias for getting things moving on the ground Strong analytical skills and comfort working with data; proficiency in Excel or Google Sheets required, SQL or AI tools a plus Clear written and verbal communication for both internal and external stakeholders Customer service mindset, able to handle queries professionally and build positive relationships What's in it for you Opportunity to lead your own projects Real impact you can see and measure Mentorship and exposure to how a category is run day-to-day at a high-growth platform business Learn and collaborate in a late-stage startup environment Direct interaction with senior leaders of the business Remuneration: $1.5k/month Start date: mid-August 2026, 3–5 month tenure