Intern, Merchant Business

Job description: Position Summary We are looking for a curious, driven intern to join our Transformation Office - The team responsible for driving strategic initiatives that shape the future of NETS. This is a product management role with exposure to project execution, giving you a well-rounded view of how products move from idea to launch. This isn't a "get coffee and file documents" internship. You'll work alongside product and project managers on real initiatives, contribute to decisions, and see the tangible impact of your work. For the right candidate, this internship is a pipeline to a full-time role. Key Responsibilities Own product research & insights – Conduct market research, analyse user needs, and synthesise findings that inform product decisions Shape product requirements – Help translate business needs into clear documentation, user stories, and feature specifications Drive projects forward – Track milestones, coordinate cross-functional teams, and keep initiatives on schedule Collaborate across teams – Work with engineering, business, and operations stakeholders to solve problems and deliver outcomes Communicate with impact – Prepare updates, lead portions of meetings, and present insights to senior stakeholders What you'll gain Hands-on product management experience in a fintech environment Mentorship from experienced product and transformation leaders Exposure to how a national payments infrastructure operates Requirements Education & Experience Currently pursuing a Degree in Business, Computing, Engineering, or a related field Bonus: Familiarity with product management concepts, Agile methodologies, or tools such as Jira, Confluence, or Figma Skills & Knowledge Strong critical thinking skills with the ability to question assumptions and analyze problems deeply Excellent communication skills with the ability to simplify complex concepts Organized, proactive, and able to take initiative independently Comfortable working in ambiguous environments and solving problems Familiarity with Microsoft Office/Microsoft 365 applications Adaptable and eager to learn in a fast-paced environment