Intern, Operations Department (Summer 2027)

Who we are. Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore. Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects. Because Every Worker Matters. Role Overview: The intern will focus on researching, reviewing, and enhancing the organisation’s Business Continuity Plans (BCPs) to strengthen preparedness and resilience during disruptions. This project is crucial for ensuring that critical business functions can continue with minimal interruption during incidents such as system outages, operational disruptions, public health crises, or other emergencies. The intern will assess existing BCPs, identify gaps and areas for improvement, benchmark against industry best practices, and work with stakeholders to update documentation, processes, and recovery strategies. Through this project, the intern will gain valuable exposure to risk management, organisational resilience, business operations, and stakeholder engagement. Key Responsibilities: Conduct Research and gather relevant information regarding best practices, industry standards, and regulatory requirements for Business Continuity Plans (BCP). Compile and Present Research Findings Develop Initial Components of the Business Continuity Plan (BCP) and assist in drafting BCP documentation to ensure clarity, accuracy, and relevance Collaborate with internal stakeholders to understand business operations and identify continuity gaps Participate in meetings with stakeholders to discuss progress, challenges, and solutions Candidate Profile Currently pursuing a degree in Business Administration, Risk Management, Operations Management, or related field Strong analytical skills and ability to research and process information efficiently Excellent written and verbal communication skills Detail-oriented with a keen interest in risk management and business continuity Ability to work independently and as part of a team Proficient in Microsoft Office Suite and comfortable using AI tools and applications to support research, analysis, and process improvement. Prior experience or coursework related to business continuity or risk management is a plus We regret to inform that only shortlisted candidates will be contacted.