LDO Capability Development Intern

What The Role Is You will work in the Learning & Development Office (LDO), which is a corporate unit within the Civil Service College (CSC). LDO supports CSC's goal to be a future-ready centre of learning for the Singapore Public Service by implementing interventions to uplift both CSC and whole-of-government (WOG) learning and development (L&D) capabilities. LDO works in partnership with other institutes and departments within CSC to advance our efforts to enhance the practice of L&D for the Singapore Public Service. As a LDO Capability Development Intern, you will play a vital role in supporting our community engagement, content development, and operational excellence initiatives. This internship offers hands-on experience in learning and development operations within the public sector context. What You Will Be Working On Community Management & Engagement Manage and moderate LDO's digital communities including – but not limited to – SG-Teams, Telegram channels, and other communication platforms Create, maintain, and regularly update L&D mailing lists using digital tools such as FormSG and Plumber Content Creation & Design Design engaging Electronic Direct Mailers (EDMs) to support various LDO initiatives including – but not limited to – agency engagement activities, CSC L&D capability development programmes, clinic sessions, and community building communications when required Support the preparation of learning materials for LDO sessions, including session presentation decks and participant resource packs Knowledge Management & Operational Support Package outputs from stakeholder engagements into practical learning artefacts such as job aids and reference materials Support the development of knowledge products that enhance L&D practice across the public service Provide logistical support for Agency Engagement sessions, including pre-session preparation, during-session coordination, and post-session follow-up activities Assist with administrative tasks that support the smooth operation of LDO programmes and initiatives What We Are Looking For Educational Background Currently pursuing or recently completed studies in Human Resources, Organisational Psychology, Education, Communications, or related fields Interest in learning and development, public administration, or organisational capability building Skills & Competencies Strong written and verbal communication skills with the ability to engage diverse stakeholders Proficiency in design and digital communication tools (e.g. Canva, Adobe Creative Suite), with willingness to learn new technologies Excellent organisational skills and attention to detail Ability to work independently whilst collaborating effectively within a team environment Desirable Qualities Curiosity about learning and development challenges with comfort in ambiguous situations Interest in understanding how people learn and develop capabilities in workplace settings Familiarity with digital communication platforms and community management principles Experience with data analysis, user experience design, or collaborative solution development would be advantageous Personal Attributes Demonstrates integrity and commitment to excellence in work output Resourceful problem-solver with ability to navigate complex organisational contexts Collaborative mindset with willingness to work across different teams and external partners Motivated to contribute meaningfully to public service learning and development initiatives Internship Period: May to Jul/Aug