LLM Strategy Operations Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Responsibilities Team Overview We are an AI-First LLM Strategy Operations team responsible for scaling large language model (LLM) capabilities across e-commerce service scenarios. Our mission is not only to apply LLMs to service workflows, but to build a sustainable operational system that enables LLM capabilities to continuously improve service efficiency and user experience. The team focuses on the full lifecycle of LLM applications, including infrastructure, evaluation systems, data assets, and operational workflows. Through systematic experimentation and operational mechanisms, we aim to transform LLM adoption from isolated pilots into scalable, measurable, and continuously evolving solutions. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period. Key Responsibilities Depending on your interests and background, you may support one or more of the following areas: AI Solution Exploration Assist in exploring how LLM capabilities can be applied to real e-commerce service scenarios such as after-sales, logistics, and customer inquiries. Support The Team In Conducting LLM solution research and benchmarking Building prototype workflows, demos, or PoCs Analyzing real service cases and identifying opportunities for AI optimization Supporting prompt design, knowledge retrieval testing, and workflow experiments Through these activities, you will gain exposure to how AI solutions are translated into real business impact. LLM Operations Infrastructure Assist in building operational infrastructure that supports large-scale LLM applications, including: Organizing and structuring service knowledge bases Supporting evaluation dataset preparation and testing workflows Assisting with model testing, benchmarking, and experiment documentation Supporting the design of operational processes such as testing pipelines and deployment tracking This work will help you understand how LLM systems are operationalized and governed in large organizations. Data Governance & Annotation Support Support the preparation and management of data used for model training and evaluation. Responsibilities May Include Assisting in annotation guideline design and data labeling Conducting data quality checks and sampling audits Organizing datasets for model evaluation and case libraries Supporting experiments that explore human-AI collaboration in data production Through this work, you will gain experience in building high-quality AI datasets and evaluation frameworks. Qualifications Minimum Qualification(s): Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Data Science, AI, Information Systems, business or related fields Strong analytical and structured thinking ability Interest in LLMs, AI applications, or intelligent systems Good communication skills and ability to collaborate in cross-functional teams Preferred Qualification(s) Basic familiarity with LLM concepts, prompt engineering, or AI agents Experience with Python, data analysis, or AI experimentation tools Experience with LLM tools, APIs, or AI platforms If you have any questions, please reach out to us at apac-earlycareers@tiktok.com Job Information About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.