Poly Internship Mar 2027 to Feb 2028 - Business Process Design & Digital Transformation
Synapxe
Singapore, SingaporeInternship25 Oct 2026
About this internship
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology!
Gain hands-on experience in business process design, governance, and digital transformation initiatives within Singapore's public healthcare ecosystem. You will work with stakeholders to improve enterprise-wide processes, support solution design, and contribute to change management and organisational transformation efforts.
The Selected Intern(s) Will Assist In Following
Analyse and document business processes, workflows, and operating procedures across multiple functions
Conduct research and benchmarking to identify best practices in process design, governance, and operational excellence
Develop process documentation, flowcharts, standard operating procedures (SOPs), and governance materials
Support User Acceptance Testing (UAT), including test planning, test data preparation, and validation activities
Assist in developing tools and dashboards to support resource planning, initiative tracking, and compliance monitoring
Contribute to change management initiatives by preparing communications, training materials, and stakeholder engagement activities
Analyse survey feedback and operational data to identify improvement opportunities and support decision-making
Support the coordination of workshops, discussions, and engagement sessions with stakeholders
About You
Final-year diploma student pursuing Business Information Systems, Information Technology, Data Analytics, Business Studies, or related disciplines
Interested in business analysis, process improvement, governance, or digital transformation
Familiar with Microsoft Office applications, particularly Excel, PowerPoint, and Word
Strong analytical, problem-solving, and documentation skills
Good communication and stakeholder engagement abilities
Comfortable analysing data, gathering feedback, and translating insights into recommendations
Organised, detail-oriented, and able to manage multiple tasks
Proactive, curious, and willing to learn in a dynamic environment
Independent, fast-learner, and self-driven
Good team player with strong analytical and communication skills
Ability to multitask and work effectively as part of a multidisciplinary team
Passionate and keen to make a difference to re-imagine the future of HealthTech
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