Product Operations Intern

About Us Love, Bonito is Southeast Asia's leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we've since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence. For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology. At our core, we're a team of builders, dreamers, and doers who believe culture is more than words on a wall — it's how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you'll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we're shaping the future of Asian brands — from right here in Southeast Asia, to the world. Why join us? At Love, Bonito, you'll do more than just a job — you'll help build a movement. We're creating an organization that's lean, bold, and full of heart — where every person has the space to make an impact. Here's what you can expect: Purpose with performance: We're building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact! Growth that's real: We are known to be incredibly dynamic and fast-paced. You'll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don't join us if you're looking for a comfortable, fully structured setup, but do join us if you're excited to build, shape, and make an impact together! Culture at our core: If you're looking for a no-corporate-BS environment, you'll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB! Join us as we redefine what it means to build an enduring global consumer group. The role We are searching for a hands-on and proactive Intern to support our Materials, Production & Quality function. You will also need to work collaboratively across design, product development, and commercial and creative teams. This is a vital role in the Product Operations Team that requires a driven individual with the abilities to be hands-on, have a keen eye for details, and enjoy working in a fast-paced environment. Main Responsibilities: Support logistical needs via tracking, receiving packing and unpacking of samples shipments Manage sample fitting and photoshoot samples to ensure that tasks are executed timely and accurately Assist in planning out supplier risk management protocols and managing supplier assessment & analysis Keep all tracking systems promptly updated providing effective visibility to internal teams Communicate with multiple vendors to ensure deadlines for all production and photoshoot samples are met Raise any issues of ordered styles that will potentially bottleneck production and escalation of reporting where required Attend any quality complaints and feedback, work closely with cross-functional teams to investigate issues, and ensure timely responses Assist with any cross-functional team inquiries Support the department with other relevant duties as directed Requirements Available for 6 months internship commitment Proficient in Microsoft Office (Excel, PowerPoint, Word) Natural excellent communicator with great interpersonal skills You Should Have / Be Exceptional attention to detail and strong organisational and planning skills Ability to research and understand technical documentation The willingness to explore and follow best practices Self-motivated Excellent analytical, quantitative, and problem-solving abilities Demonstrate experience managing multiple projects and/or tasks and easily switching focus as required Ability to interact with multiple levels of staff and express ideas articulately, verbally, and in writing to a variety of audiences Strong customer service skills Benefits Flexible Work Arrangement Hybrid work set-up with twice a week office visits Learning and Career Development Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc) #TeamLB perks Generous staff discount off LB products Corporate partnerships with a variety of companies Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements