Project Management Office (PMO) Internship

HMI Project Management Office (PMO) Intern Duration: 3- 4 Months, Full-Time Reporting To: HMI Managed Healthcare - Head of PMO About the Internship The PMO Intern supports the Head of PMO in coordinating client onboarding projects and keeping them on track, while gaining first-hand exposure to client relationship management and onsite client engagement. The role works across Sales, Marketing, Technology, Operations and the Business Development & Partnership team, covering project coordination and documentation (70%), client relationship management support such as presentation decks and client communications (20%), and onsite hypercare support for clients and employees after go-live (10%). Key Responsibilities: Project Management Office (approx. 70%) Assist the Head of PMO in coordinating large client onboarding projects Monitor and update project timelines and Gantt charts, ensuring tasks are delivered on time Consolidate inputs from Sales, Marketing, Tech and Operations to prepare project documents Support in drafting and formatting Business Requirements Documents (BRDs), SOPs, reports and presentations Attend and support client-facing meetings, workshops and onboarding events, ensuring follow-ups are tracked and delivered Take detailed meeting notes and prepare follow-up trackers for both internal and client-facing discussions Help with data validation and reporting for project dashboards Contribute ideas to improve project workflows, documentation templates and coordination processes Client Relationship Management (approx. 20%) Prepare PowerPoint decks for client meetings, proposals, account reviews and partnership discussions Draft client emails, updates and follow-up communications for review by the Business Development & Partnership team and Client Relationship Managers Consolidate client information, account updates and meeting outcomes to support client and partner engagement Assist with account-related administrative work and documentation Onsite Hypercare Support (approx. 10%) Provide onsite support at client premises during launches and the hypercare period following go-live Guide employees and HR representatives on the use of MHC apps, digital platforms and key processes such as clinic access, claims submission and telemedicine Gather feedback, log issues raised onsite and follow up with the relevant teams to ensure timely closure Support onsite briefings, roadshows and engagement activities, representing MHC professionally Requirements Current undergraduate in Business, Economics, HR, Marketing or related fields Strong attention to detail, data accuracy and reporting skills (Excel, PowerPoint) Good written and verbal communication skills, with the ability to draft clear and professional client emails and presentations Good interpersonal skills and comfortable working across teams and with clients Organised, proactive and eager to learn in a fast-paced, client-facing environment Comfortable working with digital platforms, systems and trackers Willing to travel to client sites for onsite support when required Interest in healthcare, project management and client engagement Available full-time for the internship period of at least 4 months