Retail Operations Intern

Position Step into the world of luxury retail operations with Dior, where you will work closely alongside our boutique teams to support sales performance analysis, stock take coordination, roster optimisation, and operational reporting. If you are analytical, organised, and excited by the opportunity to improve store efficiency and business performance on the ground, we invite you to apply to our Retail Operations Internship from January to June 2027! Job responsibilities Prepare monthly reports on operational KPIs, providing comprehensive feedback and follow-ups for boutique management Data compilation and analysis of client orders and deposits via Excel for tracking and following up with boutique management Data compilation and analysis of after-sales via Excel for tracking and following-up with boutiques Consolidate and review monthly rosters and retail teams’ annual leave planning, based on store traffic/demand patterns, maximising productivity/sales potential during peak hours Prepare reports highlighting key performance metrics, sales trends, and areas of opportunity Prepare reports on stock excellence and organisation, ensuring standards and compliances are closely followed Organise stock take and follow up on results – to propose ideas to improve process, eliminating bottlenecks and optimising operational workflows Review and consolidate uniform orders from stores to the relevant teams Participate in store attachments to gain hands-on retail experience and observe boutique operations Plan and participate in events and activations, closely coordinating with internal stakeholders and external vendors and providing on-the-ground support Prepare ad-hoc reports and assist in other administrative tasks as assigned Profile Bachelor’s students or graduates preferred (ideally in Business Management, Supply Chain, Economics, or related disciplines) Strong organisational and analytical skills with high attention to detail Ability to work with deadlines and prioritise multiple tasks Proficient in Microsoft Office Suite, with a strong command of Excel (data compilation, reporting, and analysis) Excellent communication and interpersonal skills to engage effectively with boutique and cross-functional stakeholders