Uni Internship Jan to July 2027 - Business & IT Process Design, Change Management & Governance

Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology! Join a multi-year transformation journey to enhance how Singapore’s national HealthTech agency manages IT operations across 600+ applications. As part of a high-impact team, you will support the development of sustainable IT management capabilities across Synapxe’s product portfolio. The Selected Intern(s) Will Assist In Following Problem Definition & Analysis Apply design thinking, root cause analysis, and data analysis to identify trends, define requirements, and support workshops with diverse stakeholders Planning & Project Coordination Assist in scenario planning, risk management, and development of project timelines across cross-functional teams Business Process Analysis & Design Analyse and improve IT and business workflows using tools such as value stream mapping and surveys Monitoring & Measurement Develop metrics, dashboards, and decision frameworks to track performance, adoption, and KPIs Stakeholder Management & Communication Engage stakeholders, support workshops, and tailor communication for different audiences Governance & Reporting (University Candidates) Support governance processes, develop presentations, define KPIs, and assist in funding proposals and steering committee activities About You Undergraduate currently in Year 2 or Year 3, pursuing a degree in Information Systems, Business Artificial Intelligence Systems, Operations Management, Business, Economics, Industrial & Systems Engineering or a related discipline Keen interest in business analysis, digital transformation, project management, and IT operations Familiarity with process improvement techniques such as process mapping, workflow analysis, or design thinking Strong analytical and problem-solving skills, with the ability to translate data and observations into actionable insights Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentations Familiarity with Power BI, Power Automate, Microsoft Project, Visio, Tableau, or similar tools is an advantage Strong communication and stakeholder management skills, with the ability to work effectively with both technical and business teams Organised, proactive, and able to manage multiple tasks in a fast-paced environment Comfortable analysing data, identifying trends, and supporting data-driven decision-making Self-motivated, adaptable, and eager to learn new technologies and methodologies Want a glimpse into life at Synapxe? Follow us on TikTok, Instagram, and LinkedIn for exciting updates, stories, and behind‑the‑scenes content! TikTok | Instagram | LinkedIn